• We accept various payment methods including credit/debit cards (Visa, Mastercard, American Express).
• You can also pay using digital services such as PayPal or other wallets available at checkout.
• All transactions are protected by advanced security systems.
• Payment is charged immediately at the time of purchase.
• Cash on delivery is not accepted (if applicable).
• If you experience a payment error, please try again or contact customer support.

To preserve the quality and longevity of your suit, please follow these care instructions:

• Wash by hand or in the washing machine at a maximum of 30°C (86°F) using a delicate cycle
• Use a mild detergent; avoid bleach or harsh chemicals
• Do not rub the 3D seams, as they are delicate
• Turn the garment inside out before washing to protect the details
• Do not tumble dry
• Air dry away from direct heat sources

Please note: the 3D seams are designed to be lightweight and may become damaged or detach if exposed to aggressive washing or excessive friction.

• Can I return a product?
Yes, returns are accepted according to our return policy.

• How many days do I have to return an item?
You have 14 days from delivery to request a return.

• Do you offer size exchanges?
No, we do not offer size exchanges. You can return the item and place a new order.

• Are returns free?
Return conditions and any applicable costs are specified in our return policy.

• Processing & delivery times
Orders are processed within 3 business days. Once shipped, delivery takes approximately 7 business days within Italy.
International orders take 7–14 business days depending on the destination country.

• Shipping costs
Shipping is free on all orders.

• Courier
The courier is selected by us via Packlink Pro, based on the destination and the most efficient available service.

• Do you ship internationally?
Yes, we ship worldwide. Delivery times may vary depending on the country.

• How can I track my order?
Once your order has been shipped, you will receive an email with a tracking link.

• Check our Size Guide available in the menu.
• Compare your measurements with the chart to find the best fi• If you are between two sizes, we recommend choosing the larger one.
• Please note that fit may vary depending on the product (slim, regular, oversized).
• If you have any doubts, feel free to contact our support team.

• Check the shipping status here.
• Check your confirmation email for the estimated delivery time.
• Make sure the shipping address provided is correct.
• Check if the package was delivered to a neighbor or a pickup point.
• If your order is delayed, contact our support team for assistance.

• You can request a return directly from our returns page.
• Return shipping costs are the responsibility of the customer.
• Items must be unused and in their original condition.
• Returns must be requested within the specified return period.
• Once the return is received, the refund will be processed.

• how can i contact you?
you can contact us via email at support@scammerbrand.com or through the contact form on our website.

• response times
we usually reply within 24–48 business hours.

• after-sales support
our team is available for assistance before and after purchase.